Effective Date: March 24, 2026Comments
At KSS Counselling Center, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services, including online and in-person counselling.
1. Information We Collect
We may collect the following information:
- Personal details: name, email, phone number, address
- Health and mental health information provided during consultations
- Payment details for services (processed securely)
- Website usage data: IP address, browser type, pages visited, and session duration
2. How We Use Your Information
Your information is used to:
- Provide and manage counselling services
- Schedule appointments and communicate with clients
- Process payments securely
- Improve our website, services, and user experience
- Send updates or educational resources (if you subscribe)
3. Confidentiality
All personal and health information is strictly confidential. We do not share identifiable client information with third parties without consent, except where required by law (e.g., in emergencies or mandated reporting).
4. Security
We employ administrative, technical, and physical measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
5. Online Services
For online counselling sessions, we use secure platforms to maintain confidentiality. Clients are responsible for ensuring a private space during sessions.
6. Cookies & Analytics
Our website may use cookies and analytics tools to enhance user experience. These do not identify individual users and can be disabled in your browser settings.
7. Your Rights
You have the right to access, correct, or request deletion of your personal information. Contact us at [insert email/contact] for requests.
8. Updates
We may update this Privacy Policy periodically. Changes will be posted on this page with the effective date updated.
Contact Us:
KSS Counselling Center
Email: ksscouncellingcentre@gmail.com
Phone: 0323-5514821
